3 Questions to Ask While Touring Assisted Living Facilities
Today’s post runs down 3 essential questions to ask next time you tour an assisted living facility or adult day care program, courtesy of our North Vancouver placement experts.
Does the Facility have a Good Reputation?
There are a number of ways to evaluate a facility’s reputation on your own:
- Get input from trusted family members or friends about their experiences with the facility in question.
- Chat with residents during your facility tour.
- Check online directories to see if the facility belongs to an accredited association.
- Google the company and comb through customer reviews on third-party sites. Take 5-star reviews and testimonials posted on the company website with a grain of salt, but do the same for any scathing 1-star reviews written in anger. You’ll generally find the most credible information in reviews with 2-to-4-star ratings, where the author is identifying pros and cons and writing with reason instead of emotion.
However, the best option is to ask local senior care experts point-blank. Their local expertise in this area is unmatched.
Take us for example. In the years we’ve served North Vancouver families, we’ve built an extensive professional network and worked with more care directors, nurses, physicians, community centers, and assisted living facilities than we can count. We’ve also heard plenty of horror stories and praises sung for North Vancouver assisted living facilities. And we’ll tell you all about it, for no charge and no other reason than we want to help!
How Much Will It Cost?
Don’t shy away from money matters. There’s no way around it: you need to know exactly how much this assisted living facility costs, how their payment policies work, and what’s involved in terminating a lease, all before you make your final decision. So why beat around the bush?
What Level of Care do you offer?
When looking for assisted living, you really need to be a “good consumer.” That means knowing exactly 1. what your parent needs, and 2. what level of care each facility provides.
For both, the secret is simply to ask.
Before the tour, sit down with your parent, spouse, or loved one and find the “sticking points” in their day. Ask what hurts, what they wish was a little easier, what they want and what they need. If you haven’t had this conversation yet, we can help–the family care consultation is the first step in our assisted living placement process. We sit down with the whole family care team and discuss needs, wants, lifestyle preferences, and budget, building a “care profile” we use to find the best assisted living match.
When you’re on tour or speaking with a company representative on the phone, ask what level of care they offer.
There are 13 buildings in Vancouver that provide assisted living. While they all offer some “personal services,” such as assistance with bathing or other activities of daily living, and monitoring of medications, the level of care varies from one facility to the next.
If you need help identifying your loved one’s care needs or finding a facility that can meet them, we’re standing by.
Call 778-945-3010 or fill out the simple contact form on the Always Best Care BC Canada to book a free consultation with our team.